ImageLink introduces new Help Desk software for customers and resellers

ImageLink announces a better, faster and smoother support process. As part of our continuous effort to give you a better experience, ImageLink has just migrated our customer support processes to Freshdesk (www.freshdesk.com). We strive to take full advantage of the powerful capabilities and best-practices in Freshdesk to give you a better support experience. How does this make a difference to you? There will be some changes in how you get in touch with us. You can continue to send us an email but rather than to the individual technical support person you usually dealt with, instead send it to support@compinfo.com and our Help Desk will automatically create a ticket on your behalf. You will also be notified of our responses and status changes to your ticket via email.